Airline, Technology,

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Dubai Airport outlaws round bags from baggage operations

Dubai Airports will soon introduce a new baggage rule to help improve service, reduce the risk of mishandlings and enhance the performance of its check-in and baggage operation at Dubai International. “Dubai International provides some of the most sophisticated baggage systems in the world,” said Ali Angizeh, vice president of terminal operations, Dubai International. “However, even the most technologically advanced systems can be disrupted by irregular shaped or oversized bags.

Virgin Holidays launches Amazon Alexa sales skill

Virgin Holidays has launched a brand-new skill for Amazon’s cloud-based voice service, Alexa. The integration allows holidaymakers to ask Alexa to search Virgin Holidays for their next trip through devices including Amazon Echo and Echo Dot – hands-free speakers that are controlled by your voice. This advancement into artificial intelligence supported holiday search came about after a member of the Virgin Holidays web team and avid technologist, Declan Newman, travelled

Emirates adds advanced seat selection to Travelport inventory

Travelport and Emirates have today announced the ability to select and pay for seats in advance according to the Emirates Fare Brand chosen – available for the first time to book on Travelport’s Travel Commerce Platform. The launch of advanced paid seating options for certain economy fares on Travelport continues to promote Emirates’ on-going investment in in-flight customer experience which includes numerous new and innovative products. Previously only available on

Delta Air Lines launches latest mobile app

Delta has released the latest version of its Fly Delta app, giving customers access to the industry’s most innovative airport wayfinding maps, and the ability to keep up with boarding pass and flight details, even when a reliable Wi-Fi or cellular connection isn’t available. The wayfinding tool features interactive maps for 20 major airports – including London Heathrow – and guides customers with turn-by-turn walking directions to their next gate,

EVA Air partners with RIMOWA for new e-tags

EVA Air has partnered with RIMOWA to introduce cutting-edge electronic tags into the carrier’s check-in procedures. Becoming the first airline is Asia and the second worldwide to officially offer the new service, the independent Taiwanese airline’s passengers can now use a mobile app and RIMOWA’s electronic tag system for a seamless check-in experience. The RIMOWA electronic tag is a revolutionary, eco-friendly and time-saving travel concept, which allows EVA Air passengers

Travelport signs expanded contract with China Southern Airlines

Travelport has signed a new agreement with China Southern Airlines which will see the largest carrier in China utilise Travelport Digital Media Solutions for the fourth consecutive year, further building on the long-standing partnership between the two companies. China Southern Airlines already distributes its content via Travelport’s innovative travel commerce platform as well as leverages Travelport’s leading merchandising solution, Rich Content & Branding, to enhance how their product offering is

Qatar Airways to welcome UnionPay credit and debit cards

Qatar Airways will now accept UnionPay credit and debit cards through its website for ticket and other sales, expanding payment options for customers around the world. With more than 5.8 billion cards issued globally, UnionPay is an international bankcard network and is the preferred method of payment for the Chinese market. The option to pay with UnionPay cards provides Qatar Airways travellers with a high quality and secure payment service

EVA Air partners with RIMOWA for new e-tags

EVA Air has partnered with RIMOWA to introduce cutting-edge electronic tags into the carrier’s check-in procedures. Becoming the first airline is Asia and the second worldwide to officially offer the new service, the independent Taiwanese airline’s passengers can now use a mobile app and RIMOWA’s electronic tag system for a seamless check-in experience. The RIMOWA electronic tag is a revolutionary, eco-friendly and time-saving travel concept, which allows EVA Air passengers